2 months ago
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More than a fifth of National Commercial Bank’s automated teller machine network was blown off course by Hurricane Beryl, more than a month ago, but nearly all of them are now back online, Jamaica’s largest bank has indicated.
Vice-President of the NCB Payments and Digital Channels Division, Danielle Cameron-Duncan, said the hurricane took 68 ATMs out of commission, but up to the weekend only 15 machines in the network of 304 remained offline.
Prior to the storm, the company had 98 per cent ATM availability, which is defined by the period of peak usage.
“For the year to date, availability is 98 per cent, looking at the hours from 6 a.m. to 10 p.m., which is when 97 per cent of transactions take place,” Cameron-Duncan said during a briefing by the bank’s parent company, NCB Financial Group Limited, on its third quarter earnings.
Cameron-Duncan said that of the 68 ATMs that stopped working during the passage of Beryl, which significantly damaged the southern parts of Clarendon, Manchester and St Elizabeth on July 3, 80 per cent of them had been restored, with the others awaiting the restoration of power supplies and resolution of other connectivity issues.
The bank said 60 per cent of its 304 machines are in rural areas.
“We are really working to ensure that we have capability across the island to meet our customers’ needs,” Cameron-Duncan said.
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