Indian Luxury Airline Vistara Merges With Air India

Indian full-service carrier Vistara will operate its last flight on Monday, after nine years in existence.

According to the BBC, a joint venture between Singapore Airlines and the Tata Sons, Vistara will merge with Tata-owned Air India to form a single entity with an expanded network and broader fleet.

This means that all Vistara operations will be transferred to and managed by Air India, including helpdesk kiosks and ticketing offices.

The process of migrating passengers with existing Vistara bookings and loyalty programmes to Air India has been under way over the past few months.

An Air India spokesperson said in an email response to the BBC that as part of the merger process, meals, service ware and other soft elements have been upgraded and incorporates aspects of both Vistara and Air India.

Amid concerns that the merger could impact service standards, the Tatas have assured that Vistara’s in-flight experience will remain unchanged.