Australian Airline Qantas Targeted in Cyberattack

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Qantas is contacting customers after a cyber attack targeted their third-party customer service platform.

On June 30, the Australian airline detected unusual activity on a platform used by its contact centre to store the data of six million people, including names, email addresses, phone numbers, birth dates and frequent flyer numbers.

According to a statement, upon detection of the breach, Qantas says it took immediate steps and contained the system.

The company is still investigating the full extent of the breach, but says it is expecting the proportion of data stolen to be significant.

It has assured the public that passport details, credit card details and personal financial information were not held in the breached system, and no frequent flyer accounts, passwords or PIN numbers have been compromised.

Qantas has notified the Australian Federal Police of the breach, as well as the Australian Cyber Security Centre and the Office of the Australian Information Commissioner.

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