How a Jamaican AI Startup Secured a $4M Patent Grant to Protect Its Groundbreaking Tech 

Press Release: Jamaica isn’t just building beaches and bauxite, it’s building globally competitive intellectual property. And now, ChatFlow is leading the charge. 

The Montego Bay–based AI company, known for its multilingual, sentiment-aware customer support tools, has just secured a JMD $4 million Patent Grant from the Development Bank of Jamaica (DBJ) as part of BIGEE Cohort 3, a milestone that underscores how high-tech innovation is taking root across the Caribbean. 

“This isn’t just about the money,” says Michael Mullings, Founder & CEO of ChatFlow. “This is about proving that world-class technology can be born, built, and protected right here in Jamaica.” 

The Patent That Powers the Platform 

The grant will be used to formally protect ChatFlow’s most critical IP: its Elysium Sentiment Engine and Liability Shield, two core technologies that set it apart in the crowded world of AI support tools. 

• Elysium reads customer emotion and tone in real-time, even in dialect-heavy or informal chats — a huge win for Caribbean and emerging-market businesses. 
• The Liability Shield ensures enterprise-grade safeguards against hallucinated AI responses and protects companies from accidental data leaks. 

Together, they form the foundation of ChatFlow’s platform, which allows businesses to automate up to 80% of routine queries across WhatsApp, websites, email, and social media, all while keeping the human-in-the-loop when needed. 

Scaling Smarter Support 

ChatFlow’s AI is already delivering results. The Spectrum Management Authority, one of the company’s government clients, reduced first-response times from 9 hours to 30 seconds, enabled 24/7 service, and offloaded 70% of repetitive queries – all without hiring new agents. 

Across other sectors, ChatFlow is helping leaner teams do more with less – slashing average wait times by up to 90% and unlocking scale without headcount. 

And the momentum is building. With enterprise traction in Jamaica, ChatFlow is now setting its sights on expansion into Latin America, the U.S., and the wider Caribbean, supported by upcoming fundraising efforts. 

Jamaica’s IP Moment 

What makes this story bigger than one startup? It’s proof that deep tech and IP-led growth can thrive in developing markets if the ecosystem gets it right. 

With the support of DBJ’s BIGEE program itself, backed by the Government of Jamaica and the Inter-American Development Bank (IDB), a new generation of tech-first founders is being equipped with the tools, mentorship, and protection they need to scale. For ChatFlow, this means securing early patent protection, attracting investor interest, and gaining access to export-ready opportunities through licensing. 

“We’re not just building features,” says Mullings. “We’re building defensible technology that puts Jamaica on the global map. This patent grant is a signal to the region — the Caribbean has arrived in tech.”