5 New and Easy Steps To Apply For A Jamaican Police Record (Updated 2022)

Here are five easy steps to follow when applying for a Jamaican Police Record/Certificate for overseas or local services.

Step 1: Pay Fee

Visit any Tax Administration of Jamaica (TAJ) Office with your Tax Registration Number (TRN) and make payment for the certificate.

The following options are available:

Regular Service: 21 working days (J$3,000)
Express Service: 5 working days (J$6,000)
Premium Service: Next Day for (J$8,000) (temporarily suspended)

Step 2: Visit the JCF’s website to complete the Application Form for Jamaican Police Record

Visit the Jamaica Constabulary Force’s (JCF) website at https://jcf.gov.jm and click “Police Record” at the top of the page, where you’ll be redirected to the new digitized process or visit https://cro.jcfcorporatespecialservices.org/. 

You are required to complete:

Document Verification

1. Enter TAJ Receipt No.
2. Select the type of service you paid for (Express 5 days or Regular 21 days)
3. Upload a passport-sized photo
4. Upload TAJ receipt, then click Next
   

Bio Data for Jamaican Police Record

5. Enter gender, name and date of birth
6. Enter Address, occupation, email address (twice for confirmation) etc.
7. Enter Nationality then click Next

Identification

8. Select the Service category (ie. Local or Overseas)
9. Select the Service Type
10. Select the type of Identification (based on the above selection the form will adjust)
11. Upload the selected Identification (eg. if Passport was selected as type above, upload your Passport page)

Service Required

12. Select available appointment date and time
13. Observe the pickup location then click Next

Consent

12. Consent to the submitted information then click Send Application

Step 3: Download and Print the Application

After completing the online application and selecting a date for your appointment, you will receive an email with the completed application for your Jamaican Police Record. You are required to download and print the application receipt on legal-size paper and take it with you to your appointment.

Step 4: Your Appointment at the Criminal Records Office

On the day of the appointment, you are required to take the following:

1. One of the following valid government-issued identification (local applicants): 

o Driver’s License

o Elector Identification card

o Passport

1. A hard copy of the completed application form.
2. One (1) passport-sized photograph (same as uploaded)
3. The receipt obtained from TAJ

Please note, that the fingerprinting process and a brief interview will be conducted on the day of your appointment. You will also be notified of the date to collect your Police Record/Certificate.

The Police Records Office is located at 56 Duke Street, Downtown Kingston.

Step 5: Collect Police Record/Certificate

Completed police records must be collected at:

Police Officers Club, 34 Hope Road, Kingston 6 between 9:00 am and 2:00 pm, Mondays to Fridays.

For further information, please call 876-922-3221, Ext. 52157.

Important Information:

Please be advised that appointments for Express Services are scheduled for the earliest possible date available. 

• Passport-sized photos submitted SHOULD NOT be certified or embossed.

• A passport is the only valid identification needed for overseas purposes requiring a Police Record/Certificate. 

• Expungement and transmission fingerprints are walk-in services and do not require an appointment. 

The online appointment is currently not offered for sub-sites in St. Mary, St. James, and Clarendon. 

If you are in any of the parishes mentioned above, you may apply for your Police Record/Certificate manually by completing the following steps:

1. Visit the nearest Tax Office and make payment for the required service.
2. Send a photograph of the receipt via WhatsApp.

       WhatsApp contact:

       Clarendon (876) 224-1014

       St. Mary (876) 833-5904

       St. James (876) 224-1012

3. A response will be provided via WhatsApp about the date of your appointment.
4. On your appointment date, visit the office of the respective sub-site with the relevant documents and complete the application form. 

The documents required on the day of your appointment are as follows:

One of the following valid government-issued identification (local applicants): 

         o Driver’s License

         o Elector Identification card

         o Passport

One (1) passport-sized photograph 

The receipt obtained from TAJ

For further queries, please contact 876-922-3221, Ext. 52157 or email tsd@jcf.gov.jm

For assistance, individuals may call 876-922-3221. People may also use the online chat feature for help working out any issues.