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5 New and Easy Steps To Apply For A Jamaican Police Record (Updated 2022)

Here are five easy steps to follow when applying for a Jamaican Police Record/Certificate for overseas or local services.

Step 1: Pay Fee

Visit any Tax Administration of Jamaica (TAJ) Office with your Tax Registration Number (TRN) and make payment for the certificate.

The following options are available:

Regular Service: 21 working days (J$3,000)
Express Service: 5 working days (J$6,000)
Premium Service: Next Day for (J$8,000) (temporarily suspended)

Step 2: Visit the JCF’s website to complete the Application Form for Jamaican Police Record

Visit the Jamaica Constabulary Force’s (JCF) website at https://jcf.gov.jm and click “Police Record” at the top of the page, where you’ll be redirected to the new digitized process or visit https://cro.jcfcorporatespecialservices.org/

You are required to complete:

Document Verification

  1. Enter TAJ Receipt No.
  2. Select the type of service you paid for (Express 5 days or Regular 21 days)
  3. Upload a passport-sized photo
  4. Upload TAJ receipt, then click Next
Jamaica Police / Criminal Record

Bio Data for Jamaican Police Record

  1. Enter gender, name and date of birth
  2. Enter Address, occupation, email address (twice for confirmation) etc.
  3. Enter Nationality then click Next

Identification

  1. Select the Service category (ie. Local or Overseas)
  2. Select the Service Type
  3. Select the type of Identification (based on the above selection the form will adjust)
  4. Upload the selected Identification (eg. if Passport was selected as type above, upload your Passport page)

Service Required

  1. Select available appointment date and time
  2. Observe the pickup location then click Next

Consent

  1. Consent to the submitted information then click Send Application
Jamaica Police Record

Step 3: Download and Print the Application

After completing the online application and selecting a date for your appointment, you will receive an email with the completed application for your Jamaican Police Record. You are required to download and print the application receipt on legal-size paper and take it with you to your appointment.

Step 4: Your Appointment at the Criminal Records Office

On the day of the appointment, you are required to take the following:

  1. One of the following valid government-issued identification (local applicants): 

o Driver’s License

o Elector Identification card

o Passport

  1. A hard copy of the completed application form.
  2. One (1) passport-sized photograph (same as uploaded)
  3. The receipt obtained from TAJ

Please note, that the fingerprinting process and a brief interview will be conducted on the day of your appointment. You will also be notified of the date to collect your Police Record/Certificate.

The Police Records Office is located at 56 Duke Street, Downtown Kingston.

Step 5: Collect Police Record/Certificate

Completed police records must be collected at:

Police Officers Club, 34 Hope Road, Kingston 6 between 9:00 am and 2:00 pm, Mondays to Fridays.

For further information, please call 876-922-3221, Ext. 52157.

Important Information:

Please be advised that appointments for Express Services are scheduled for the earliest possible date available. 

• Passport-sized photos submitted SHOULD NOT be certified or embossed.

• A passport is the only valid identification needed for overseas purposes requiring a Police Record/Certificate. 

• Expungement and transmission fingerprints are walk-in services and do not require an appointment. 

The online appointment is currently not offered for sub-sites in St. Mary, St. James, and Clarendon. 

If you are in any of the parishes mentioned above, you may apply for your Police Record/Certificate manually by completing the following steps:

  1. Visit the nearest Tax Office and make payment for the required service.
  2. Send a photograph of the receipt via WhatsApp.

       WhatsApp contact:

       Clarendon (876) 224-1014

       St. Mary (876) 833-5904

       St. James (876) 224-1012

  1. A response will be provided via WhatsApp about the date of your appointment.
  2. On your appointment date, visit the office of the respective sub-site with the relevant documents and complete the application form. 

The documents required on the day of your appointment are as follows:

One of the following valid government-issued identification (local applicants): 

         o Driver’s License

         o Elector Identification card

         o Passport

One (1) passport-sized photograph 

The receipt obtained from TAJ

For further queries, please contact 876-922-3221, Ext. 52157 or email tsd@jcf.gov.jm

For assistance, individuals may call 876-922-3221. People may also use the online chat feature for help working out any issues.

Comments

  • Lenworth Grey
    June 8, 2023 at 6:58 pm

    I had applied online for a date to do my police record. It was completed but when it was time to download and print it said a password would be send to my email. All this happened on the 6th june 2023. I have not gotten anything until today.

    • All
      August 25, 2023 at 10:28 pm

      The password is your identification number that you used on the platform

    • Ally
      August 25, 2023 at 10:30 pm

      Use your identification number for your password that you used on the form.

  • Jasmine
    August 4, 2023 at 3:15 pm

    I tried the new system and it works, appreciate the clarification.

  • Karen
    August 8, 2023 at 10:40 am

    Thank you!

  • All
    August 25, 2023 at 10:26 pm

    Service was quick and easy. This way is so much better than traveling three different times to the records office.
    The password is sent to the email address that you used on the form. After clicking submit a prompt came on the screen to tell you what to use as your password too.

  • Ashalee pratt
    January 24, 2024 at 11:28 pm

    All now my picture can’t upload

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