LED360: How a Jamaican Startup is Reinventing Roadside Assistance with AI

We’ve all been there. A flat tire on a deserted road at night. A dead battery in the middle of rush hour. A fender-bender with no tow truck in sight.

In Jamaica, where roadside emergencies can quickly turn into hours-long ordeals, the arrival of LED360’s AI-powered towing app couldn’t have come at a better time. Launched in April 2025 at the Jamaica Pegasus Hotel, LED360’s smart recovery platform is the Caribbean’s first fully integrated, AI-driven solution for roadside assistance. But this isn’t just another app—it’s a complete reinvention of how Jamaica handles vehicle breakdowns, towing, and emergency auto services.

Why Traditional Towing Was Broken—And How LED360 Fixed It

For decades, calling for a tow truck in Jamaica followed the same frustrating script:

🔹 Uncertain wait times – “They’re on the way… hopefully.”
🔹 No real-time tracking – “Where is the wrecker? No idea.”
🔹 Surprise charges – “The bill is how much?!”
🔹 Limited service hours – “Sorry, we don’t operate after 10 PM.”

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