JN Money urges customers to prioritise safety as Tropical Storm Melissa nears

As Jamaica braces for the potential impact of Tropical Storm Melissa, remittance company JN Money is urging customers to prioritise safety when accessing funds, noting that agent locations may see increased traffic or temporary closures due to the weather.

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The Meteorological Service of Jamaica today upgraded the Tropical Storm Watch for the island to a Tropical Storm Warning, and a Hurricane Watch is now in effect.

Horace Hines, general manager of JN Money Services, said many households depend on remittances for essential expenses such as groceries and emergency supplies. He encouraged recipients to use digital and electronic options to avoid crowded locations.

“Customers can access funds using the JN Money Card, have remittances sent directly to their bank accounts, or use other digital platforms offered by their remitter,” Hines said. “The safety of our customers always comes first, and we remain committed to providing convenient, secure ways for persons to manage their finances confidently and safely, even during challenging conditions.”

The JN Money Card allows users to withdraw funds from ATMs or make purchases directly at point-of-sale terminals across Jamaica, reducing the need to visit agent outlets. Customers are reminded to safeguard their cards and credentials.

Recipients who receive funds directly into their bank or credit union accounts can access money through ATMs or online banking. Senders abroad can also use the JN Money website or in-branch services to transfer funds directly into recipients’ accounts, once authorised.

“Digital access to funds is becoming increasingly essential, and at JN Money we are continually improving our digital offerings to ensure customers can manage their money securely while saving time and cost,” Hines added.

He also urged customers to plan ahead by withdrawing essential cash and completing urgent transactions before conditions worsen.

In addition to using digital channels, JN Money is encouraging households to take standard storm precautions — including securing important documents, charging mobile devices, maintaining small emergency cash reserves, and monitoring official weather updates. Families are also advised to stock food and water, secure outdoor items, clear drains, and identify safe shelter areas within their homes.

“Preparing early and staying vigilant can save lives and protect families,” Hines said. “While we’re focused on ensuring secure access to funds, safety must always come first. We encourage everyone to follow official guidance and stay safe during this period.”